1. Introduction

Welcome to the Shipping & Delivery Policy of Renewin Technologies Pvt. Ltd ("Company", "we", "us", or "our"). This policy outlines the terms and conditions for the delivery of services purchased through our website, www.renewin.com ("Site"). Please read this policy carefully. By purchasing our services, you agree to the terms of this policy.

 

2. Service Delivery

2.1 Digital Services

Renewin Technologies Pvt. Ltd provides digital services, and as such, the delivery of these services does not involve physical shipping. The delivery process includes the following steps:

- Project Confirmation: Upon purchasing a service, you will receive a confirmation email with details of the project scope, timeline, and costs.
- Agile Project Planning: An agile project plan will be developed in collaboration with you, defining sprints that can range from 1 week to 6 weeks, depending on the project complexity.
- Regular Updates: Throughout the project, we will provide regular updates and demos to keep you informed of the progress.
- Final Delivery: Upon completion of the project, the final deliverables will be provided as per the agreed project plan.

 

3. Delivery Timeline

3.1 Project Commencement

The commencement of the project will be initiated as per the timeline agreed upon during the project confirmation stage. Typically, project work will begin within a few days of order confirmation and agile project plan finalization.

3.2 Sprint Deliveries

For projects involving multiple sprints, deliverables will be provided at the end of each sprint. The timeline for each sprint will be defined in the project plan, ensuring incremental progress and timely delivery.

3.3 Final Deliverables

Final deliverables will be provided upon the completion of all sprints and final approval from the customer. The final delivery timeline will be as per the agreed project plan.

 

4. Delivery Method

4.1 Digital Delivery

All services and deliverables will be provided digitally. This may include:

- Email: Deliverables will be sent via email to the address provided during registration or order placement.
- Online Platforms: Deliverables may also be provided through secure online platforms such as cloud storage, project management tools, or our internal customer portal.

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5. Delivery Issues

5.1 Delay in Delivery

In the event of any delays in the delivery of services, we will promptly notify you and provide an updated timeline. Delays may occur due to unforeseen circumstances or dependencies beyond our control.

5.2 Non-Delivery of Services

If you do not receive the agreed deliverables within the specified timeline, please contact us at Hi@renewin.com. We will investigate the issue and ensure that the deliverables are provided as soon as possible.

 

6. Contact Us

If you have any questions about our Shipping & Delivery Policy, please contact us at:

Renewin Technologies Pvt. Ltd

Email: Hi@renewin.com

Office Address:  
#185, 1st Main Road, BEML 5th Stage, 3rd Block, Behind HDFC Bank, Rajarajeshwari Nagar, Bengaluru - 560098

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By purchasing our services, you acknowledge that you have read, understood, and agree to be bound by this Shipping & Delivery Policy.

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